Terms & Conditions
A contract shall exist between Vert et Blanc and the client once receipt
of deposit / payment in full has been received and Vert et Blanc has issued
confirmation of booking. The contract is subject to French Law.
More than 56 days prior to the start of your holiday loss of your deposit
56-29 days 50% of the value of your holiday
28-15 days 70% of the value of your holiday
Less than 15 days the full value of your holiday
In the unlikely event that we should need to cancel your holiday we will
either provide you with a full refund or rebook your holiday for an additional
date refunding you any difference in price
Unless otherwise agreed by special arrangements all holidays run from
Saturday to Saturday. Your rooms will be ready of occupation from 4pm
and you will be expected to vacate your room by 11.00am on your date of
- Should you have any special requirements, dietary or other, please
advise Vert et Blanc at the time of making your booking we will do our
utmost to fulfil your requirements. Written confirmation will be provided
confirming our ability to comply with your wishes, only at the stage
of written confirmation will they form part of our contract with you.
You will be expected to take out relevant holiday insurance cover for
all members of your party for the duration of your stay with us this should
include your possession, health insurance, ski Insurance and off piste
insurance if appropriate.
- Unless you have booked the chalet completely, other guests may be
staying at the chalet at the same time
- It is expected that all guests will behave in a reasonable manner,
allowing all guest to enjoy their stay with us, should any guests behaviour
be deemed as unsociable, or abusive to ourselves or other guest we reserve
the right to cancel the remainder of their holiday without any further
Contractual obligations to ourselves
- Should any client damage any property belonging to Vert et Blanc reserve
the right to claim back from the client costs or charges incurred to
repair the damage wither caused accidentally or not
- For the comfort of all guests the chalet operates a no smoking policy,
however should you book the full chalet, smoking is permitted only in
the sitting room.
We are neither insured or qualified to instruct or guide parties, if
you ski with any representative of our company you do so at your own risk,
we will not take responsibility for any injuries however caused. At all
times clients must use their own judgement based upon their ability. We
recommend the use of a qualified mountain guide for off piste skiing.
The chalet vehicles are a gratuitous service provided to our clients,
every endeavour will be made to insure the continued running of these
vehicles, however in the event of break down, illness or bad weather this
cannot be guaranteed and Vert et Blanc will be under no obligation to
provide free alternative transport. Clients travelling in Vert et Blanc
vehicles do so at their own risk. Parents are asked to supply and fit
car seats for small children where required.
Amendments to Requirements
Should you have any amendments to your requirements please advise in
writing as soon as possible, any reduction in numbers will be treated
in line with our cancellation policy. We will confirm the new arrangements
to you in writing as soon as possible.
- The enjoyment of your holiday is of paramount importance to us, therefore
should you have any complaints please advise us immediately and we will
do our utmost to resolve the complaint there and then. Any complaint
that we do not manage to resolve immediately should be put in writing
to Chalet Vert et Blanc 997 Route des Praz, Chamonix 74400 Mont Blanc
France within 28 days of the end of your holiday.
Vertetblanc support the Cystinosis Foundation UK. Cystinosis is a metabolic disease affecting both children & adults. The Foundation is dedicated to supporting and working with cystinosis sufferers & their families, rasing funds for medial research and promoting awareness of the disease. www.cystinosis.org.uk